(Me) I’m looking for a link to download a new Mandate for my Association. Can you help please?
(Andrew) I’m eager to answer your question, but I find it much easier to work through one sentence at time. Would you mind asking your question again, but this time in a single sentence?
(Me) I’m looking for a link to download a new Mandate for my Association.
(Andrew) I’m sorry, but I’m not able to provide a response. Please try rephrasing your question.
(Andrew) Would you like to chat to a Live Assistant?
Don’t try putting Andrew in for the Turing Test HSBC, but it’s good to know that you’ve imbued him with eagerness… that’s a very good start!